Privacy Policy
Last Updated: May 23, 2025
This Privacy Policy explains how LLC K’LEN (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our website klen.eu.
We are committed to safeguarding your privacy and complying with applicable laws, including the General Data Protection Regulation (GDPR) and the Law of Ukraine on Personal Data Protection.
1. Who We Are
Data Controller:LLC K’LEN
Registered Address: 73/5 Tsentralna St, Il’nytsia, Zakarpattia Region, 90130, Ukraine
Email: [info@klen.eu](mailto:info@klen.eu)
2. What Data We Collect
2.1. Personal Identification Data
- Full name
- Email address
- Phone number
- IP address
2.2. Technical Data
- Browser type, operating system
- Language and location settings
- Device information
- Referring website
- Session duration, page visits
2.3. Cookies
(See our Cookie Policy)
2.4. Form Submissions
- Messages or data you provide via contact forms
3. Why We Process Your Data
- To operate and improve our website
- To perform analytics (via Google Analytics and Microsoft Clarity)
- For marketing and advertising (via Google Ads)
- To display video content (via YouTube)
- To show interactive maps (via Google Maps)
- To respond to inquiries and requests
- To comply with legal obligations
4. Legal Basis for Processing (Article 6 GDPR)
- Consent (Article 6(1)(a))
- Contractual necessity (Article 6(1)(b))
- Legal obligation (Article 6(1)(c))
- Legitimate interests (Article 6(1)(f)), e.g., website security or improvement
5. Third-Party Services Used
We use the following third-party services, which may collect and process data under their own privacy policies:
• Google Analytics
Used to collect anonymized data on user behavior and website traffic.
[https://policies.google.com/privacy](https://policies.google.com/privacy)
• Google Ads
Used for displaying ads, retargeting, and measuring conversions.
[https://policies.google.com/privacy](https://policies.google.com/privacy)
• Microsoft Clarity
Used to capture anonymized heatmaps, session recordings, and user interaction data for usability analysis.
[https://privacy.microsoft.com/en-us/privacystatement](https://privacy.microsoft.com/en-us/privacystatement)
• YouTube
Embedded videos may collect usage data and set cookies.
[https://policies.google.com/privacy](https://policies.google.com/privacy)
• Google Maps
Used to display interactive maps. Google may collect IP address, location, and interaction data.
[https://policies.google.com/privacy](https://policies.google.com/privacy)
7. Data Security
We use technical and organizational measures to protect your data:
• SSL encryption
• Firewall and access controls
• Data minimization and secure storage
8. Data Retention
We retain your data only as long as necessary for the purposes collected or as required by law (e.g., 3–5 years for legal documentation).
9. Your Rights Under GDPR
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• File a complaint with your local data protection authority
10. Children’s Privacy
Our website is not intended for children under 16. If we discover that we have collected data from a child, we will promptly delete it.
11. Contact Us
Email: [info@klen.eu](mailto:info@klen.eu)
Address: 73/5 Tsentralna St, Il’nytsia, Zakarpattia Region, 90130, Ukraine
11. Contact Us
Email: [info@klen.eu](mailto:info@klen.eu)
Address: 73/5 Tsentralna St, Il’nytsia, Zakarpattia Region, 90130, Ukraine